Health & Privacy Information

Your medical record is strictly confidential. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Our practice uses a computerised medical record system to record your notes and personal information. These systems are all password protected and backed up daily. All information recorded in our clinic is strictly confidential and is not available to other surgeries without your written permission.

We are governed by the Privacy Act 2000. Our Privacy Officer is the Practice Manager who can be contacted on (03) 5522 1200.

Freedom of Information

You have the right to access your medical record under the Freedom of Information Act 1988. You may ask for copies or come and view your health record in person. Viewing of your medical record is done with the Doctors assistance who will be able to clarify anything you do not understand. Please speak to our Practice Manager if you would like an application form for ‘Access to Personal Health Information’. A fee may be charged for accessing and/or receiving copies of your medical record.