Practice Hours

Active Health Portland is open during the times below:

Monday to Friday - 8.30am to 5.00pm

Evening Clinic - One evening per week -5.00pm to 8.00pm

Please note these hours are for general practitioner appointments only and do not indicate the actual scheduled appointment times. If you are seeing an Allied Health service provider the times may vary so please contact Active Health Portland on (03) 5522 1200 for further information.

For after hour consultations please speak with the receptionist who will arrange a suitable time with the provider. We are closed on Victorian Public Holidays.

If your require emergency attention please call 000.

If your medical problem requires attention on the day please advise the receptionist who will ensure that you speak promptly with the nurse.

All patients are assured that all information given to our receptionists will be treated with complete confidentiality.

Appointments

 

Active Health Portland - Consultation Times

Standard Appointment

15 mins

This type of appointment may include single and/or minor issues, repeat scripts,  immunisation, medical certificate etc.

 

Long Appointment

30 mins

This type of appointment may include more than one issue, complex medical issues, recent hospital admission, skin lesion removal, multiple chronic conditions, mental health issue, pap smear etc

 

Please note: If your health needs require an appointment which is longer than these times please advise the receptionist when booking and we will consult with the doctor about the best time to make this appointment for you.

 

Appointments are required to see the service providers. We have same day appointments available and in the case of an urgent appointment required you will speak promptly to the nurse. If the appointment is going to take longer than a normal standard appointment, please advise the receptionist when booking. You can also make a booking enquiry using the form on our online booking facility.

If you are unable to attend your appointment please phone and speak with the receptionist as soon as possible before your appointment time. We can then assist you with rescheduling your appointment and we can also offer your appointment time to a another patient who is on the waiting list.

Youth Related Appointments

Active Health Portland have appointments available for youth related issues, and appointments are available on the day. Appointments will be made suitable to the patient where possible.